the new networked norm

Our societies have grown from a collection of tribes, added institutions, and later developed markets. These aligned with revolutions in communications: from oral, to written, to print. The network era began with the advent of electric communications, though it is by no means completely established.

Each type of societal structure has required different types of leadership. Alexander the Great was probably one of the best tribal leaders. He led his armies from the front and created an enormous empire. After his death, some of his generals created long-lasting institutions not based on military tactics. Ptolemy’s library at Alexandria is one example. Later, institutions like the Catholic Church dominated more through soft institutional power, rather than wielding swords. Others did that for them when necessary. As a market society developed, new types of economic and financial power were exercised by the Fuggers and the Hanseatic League in Europe. Later, captains of industry in America, such as Andrew Carnegie, would dominate in their markets, often circumventing existing institutional power.

As we enter the network era we see companies like Apple dominating, often ignoring Wall Street pundits. With network effects, Google can control the online advertising market, making market competition almost irrelevant. Power shifts as a society’s organizing principles change. In almost all organizations today, positional power is alive and well. For some managers, this is all the power they have, and they are at the mercy of the organizational hierarchy. If they lose their position, they lose their power. More effective leaders influence people through their social leadership abilities. This is what most modern leadership training programs focus on developing. In the network era, effective leaders also have to build their reputational power through connected leadership.

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business schools are a technology of the last century

Our dominant models of how we organize and work as a society are fundamentally changing as we transition from an Information-Market economy to a Creative-Network economy. Charles Green succinctly explained the order in which this transition happens:

“Ideas lead technology. Technology leads organizations. Organizations lead institutions. Then ideology brings up the rear, lagging all the rest—that’s when things really get set in concrete.”

I broke this down in detail in a post on the new business ideology. This was further explained in Adapting to Perpetual Beta, my volume on leadership in the network era.

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social finds

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds.

@BenRiseman: “W.E.B. Du Bois, in his last speech in 1957 said, ‘Believe in life! Always human beings will live and progress to greater, broader, and fuller life. The only possible death is to lose belief in this truth simply because the great end comes slowly, because time is long.’”

@White_Owly: “The fact that many who attended elite schools include it in their profiles decades later says more about social than intellectual capital.”

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out on the edge

Last month in Berlin I gave a keynote at the Landing Festival entitled, It’s your Network, Stupid. I explained that to find new ideas and information, loose social networks are best. Weak social ties enable us to find a wide variety of information and ideas, often relatively quickly using networked technologies. In this way a diverse social network can yield a lot of information.

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what they don’t teach at university, but should

Even after four years of study, many students leave their institutions of higher learning only to find themselves inadequately prepared for what is next. University graduates often go on to get a certificate in an applied area in hopes of getting a job. Frequently graduate students who do not go into academia will find themselves adrift.

So what the heck have these institutions been doing with the valuable time of their students? Four years is a good chunk of time to accomplish something. We are told they are mastering a field. A field that often does not exist outside the institutional walls. But there are portable skills that can be learned WHILE at school. These are skills, like critical thinking, that universities purport to teach but usually do not.

No graduate should leave their institution without a good knowledge of the professional field in which they want to continue. There is no excuse today for students not to be connected to professionals outside their school. Keeping students focused only on their academic studies is akin to a prison sentence, expecting that the same world awaits as the one they left several years earlier.

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viking finds

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds.

“It’s all right to tell a man to lift himself by his own bootstraps, but it is cruel jest to say to a bootless man that he ought to lift himself by his own bootstraps.”  —Martin Luther King Jr.

Return of the Vikings: Nordic Leadership, by/via @indalogenesis

So, let us start with something very central to the Vikings. The Nine Noble Virtues:

Courage, Truth, Honour, Fidelity, Discipline, Hospitality, Self-reliance, Industriousness, Perseverance

The virtues are derived from ancient Nordic Mythology. It is believed that the Vikings lived their lives according to this set of values. Values of which each can be found in many religions and cultures, but somehow, when you combine them they form a unique basis for leadership – and a way of living. Chris Shern interviewed 50 very different leaders with very different perspectives on Nordic Leadership as part of his research for the book. And what he found for them to have in common were qualities similar to the Nine Noble Virtues. But we will get back to that later …

To Chris Shern the thinking was, that the Nordic approach to leadership is better equipped than others to meet the challenges of a chaotic future. Gone are the days when a boss could sit back and hold on to all the knowledge and information and you repeatedly had to go and ask him whether you can or cannot do something. What Chris Shern saw among the Nordic leaders was courage to delegate great responsibility to their employees, and for the employees to have the discipline and self-reliance that is needed to handle great tasks. This kind of corporation is depending on fidelity and for everyone to take an honour in their work. Chris Shern also found that all the people he interviewed were driven by something more than just making money. It was about having a purpose and giving back.

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change the system, not the leader

Plus ça change, plus c’est pareil

It’s interesting to watch the shenanigans in Washington DC with Silicon Valley’s latest ‘crisis’ over privacy and the manipulation of the democratic process. The ‘great man’ is answering for the actions of his company in front of the world’s cameras. But the great man theory of leadership is outdated, just as the divine right of kings was two centuries ago. Silicon Valley, in spite of all the hype, is based on the same outdated organizational models of leadership and management as the companies they are putting out of business. As Christian Madsbjerg wrote in his book Sensemaking: “In a ‘Silicon Valley’ state of mind, sense making has never been more lacking or more urgently needed.”

We don’t need better leaders. We need organizations and structures that let all people cooperate and collaborate to get work done. Positional leadership is a master-servant, parent-child, teacher-student, employer-employee relationship. It puts too much power in the hands of individuals and blocks human networks from realizing their potential. Even punishing the person in charge will change little. Changing leaders will not change the system from which they emerged.

Depending on one person to always be the leader will only dumb-down the entire network. In the network era, leadership is helping the network make better decisions. This starts by creating more human organizational structures, ones that enable self-governance. Leadership is an emergent property of a network in balance.

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PKM made simple

Here is a simple, but by no means only, method of putting personal knowledge mastery into practice. It is based on the seek > sense > share model.

Seek

  • Use a feed aggregator to collect all your online news and information resources in one place. I would suggest Feedly or Inoreader.
  • Carry a notebook to collect insights as you go through your day. A notes application for your mobile device would work as well.
  • Determine what areas you want to learn more about. Find others from whom you can learn. Identify people who share their knowledge on social media. Follow them and take notes, as above.

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automation + capitalism = a perfect storm

I have often discussed the automation of work here and how we need to focus our development and education efforts on human competencies that cannot be done by software or machines. But is automation really the major cause of workplace disruption? For example, in Sweden automation is welcomed by workers who have state support systems for unemployment and retraining. But these supports are not available in many developed countries like Canada or the USA.

In previous technological shifts, such as one hundred years ago when agrarian field workers left for factory jobs in the city, more jobs were created. Today we do not see that, as is evidenced by the growing number of freelancers and people cobbling together several part-time jobs in order to make a living. In addition, many new jobs do not have pension plans and trade unions have lost much of their influence.

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soft skills are human skills

Creative people are at all levels of an organization, including the janitor, and are not ‘human resources’ but individuals who have the capability of  gaining wisdom. What are often referred to as ‘soft skills’ are becoming more important than traditional hard skills. Why is this? First of all, work in networks requires different skills than in controlled hierarchies. Information and knowledge flow faster and new connections are constantly being made. The status quo is temporary. This is life in perpetual beta. It is in networks where most of us, and our children, will be working for the foreseeable future.

Cooperation

A foundational behaviour for effectively working in networks is cooperation. Cooperation presumes the freedom of individuals to join and participate. In a network, people cannot be directed, only influenced. If they don’t like you, they won’t connect. It is like being on Twitter with no followers and never getting Retweeted (RT). You are a lone node and of little value to the network. In a hierarchy you only have to please your boss. In a network you have to be seen as having some value, though not the same value, by many others.

Cooperation is not the same as collaboration, though they are complementary. Collaboration requires a common goal while cooperation is sharing without any specific objectives. Teams, groups, and markets collaborate. Online social networks and communities of practice cooperate. Working cooperatively requires a different mindset than merely collaborating on a defined project. Being cooperative means being open to others outside your group and casting off business metaphors based on military models (target market, chain of command, line & staff).

We are moving from a market economy to a network economy and the the level of complexity is increasing with this hyper-connectedness. Managing in complex adaptive systems means influencing possibilities rather than striving for predictability (good or best practices). Cooperation in our work is needed so that we can continuously develop emergent practices demanded by this complexity. What worked yesterday won’t work today. No one has the definitive answer any more but we can use the intelligence of our networks to make sense together and see how we can influence desired results. This is cooperation and this is the future, which is already here, albeit unevenly distributed.

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