fifteen years

Today marks fifteen years of self-employment. After two years I had noted that my business was good enough for some cheeses but still too young for most wines. Today I’m a very old chunk of cheese but a much better wine, I hope.

By the four-year mark I had experienced clients not paying me and one going bankrupt before paying me. I had many slow periods which I attributed to my location and the lack of face to face meetings. I would say this is still the case. On marking my fifth anniversary I noted that I now had a great international community of bloggers, from whom I keep learning, though the comments on our blog posts are much less frequent today.

At the seven-year point I took a full-time job but kept the business open, with some blogging and a web conference or two. I also gave some freelancing advice. That job lasted six months and then it was back to the financial roller coaster of ups & downs which continues to this day. Once I hit 10 years, in 2013, I decided to write a compilation of my thoughts here. Seeking Perpetual Beta was the first of the perpetual beta series which now counts five volumes. I followed this with a quick summary of 10 thoughts in 10 years.

On my 13th anniversary I reiterated my commitment to democratic workplaces in democratic societies. I wrote that interconnected and engaged citizens are our hope for a better future. We need to learn how to navigate the emerging network era. People have to take control of their learning: being connected, mobile, and global while conversely contractual, part-time, and local.

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no more email subscriptions

There are several ways to subscribe to this blog and I have just removed two: Feedburner (Google), and Webfish.

This will be the last post you receive via email as I am cancelling subscriptions and deleting all subscribers in the next 24 hours.

Update: There is now an email subscription service in the navigation bar. No data is shared with third parties.

Why am I doing this?

1. I do not agree with Google’s business model and how they are a key part of a global surveillance system. In the past year I have deleted Google Analytics from this site and I have moved my email from Gmail to Fastmail.

2. I do not want to share my subscriber list with third parties who may also share this data.

3. Webfish is no longer online, so I do not know what is happening with the data.

4. I know there are better ways to subscribe to blog posts.

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chaos and order

chaordic [kay-ordʹ-ic], adj., fr. E. chaos and order. 1. The behavior of any self-organizing, self-governing, organ, organization, or system that harmoniously exhibits characteristics of both order and chaos. 2. Patterned by chaos and order in a way not dominated by either. 3. Blending of diversity, chaos, complexity and order characteristic of the fundamental organizing principles of evolution and nature. —Dee Hock

Our institutions and markets are failing us. We need new structures and the return to tribalism currently manifested as populism will not save us. As the advent of the printing press helped usher in an age of inquiry, first in the Christian religion and later in the enlightenment and scientific revolution, so we have to engage in creating new organizational and governance structures for a global network era.

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metrics, thy name is vanity

About a year ago I deleted Google Analytics from this website. I no longer know where visitors come from, what they find interesting, or what they click on. This has liberated my thinking and I believe has made my writing a bit better. I always wrote for myself but I would regularly peek at my statistics. Was my viewership going up? What did people read? How did they get there? What search terms were people using? — Who cares?

There are a lot of numbers that ‘social media experts’ will tell you to maximize. But there are few that make any difference. For instance, I put out the word on social media about my social learning workshop: on LinkedIn it had 79 likes and 4,630 views. One of my tweets received 22 link clicks and 5,611 views. But only one metric mattered: registrations. That number was 1. If I kept looking at how often these were shared on social media I might think there was interest in taking my workshop, especially since feedback from participants has been very good. But by focusing on the only real metric, it is obvious that the audience for this workshop is not there. As a result, it is offered less frequently, and is now part of my overall services to companies and organizations.

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culture is complex

I am in a rural village in France enjoying my last day here before heading home. This week was spent mostly in Paris, running a workshop and meeting with a few people. One of the frequent topics was AI: artificial intelligence, not actionable insights. I admit that I know very little about AI, but luckily I know other people who know a lot. My network helps to keep me informed.

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architects of our future

Stanford Prison Experiment

It has been generally thought in the popular press that the Stanford Prison Experiment showed that normal people act like sadistic guards when placed in a ‘prison-like’ environment. In this interview with Guy Kawasaki, Dr. Philip Zimbardo discusses his 1971 prison experiment, where students played their roles as guards or prisoners and abuses started within 24 hours:

“But on the second morning, the prisoners rebelled; the guards crushed the rebellion and then instituted stern measures against these now ‘dangerous prisoners’. From then on, abuse, aggression, and eventually sadistic pleasure in degrading the prisoners became the daily norm. Within thirty-six hours the first prisoner had an emotional breakdown and had to be released, followed in kind by similar prisoner breakdowns on each of the next four days.”

Our Structures Shape Us

Authority may drive us to do immoral things. German researchers have released horrendous stories of what went on with regular soldiers during the Second World War. As der Spiegel notes: “Newly published conversations between German prisoners of war, secretly recorded by the Allies, reveal horrifying details of violence against civilians, rape and genocide”.  But the societal/organizational structure seems to have been a primary factor, as stated in the concluding paragraph of the der Spiegel article.

“The morality that shapes the actions of people is not rooted in the people themselves, but in the structures that surround them. If they change, everything is basically possible — even absolute evil.”

We may think we will do the right and proper thing, but perhaps we are deluding ourselves. In this report from Science News we learn that moral talk is cheap:

“When faced with a thorny moral dilemma, what people say they would do and what people actually do are two very different things, a new study finds. In a hypothetical scenario, most people said they would never subject another person to a painful electric shock, just to make a little bit of money. But for people given a real-world choice, the sparks flew … But when there was cold, hard money involved, the data changed. A lot. A whopping 96 percent of people in the scanner chose to administer shocks for cash.”

The statement that ‘First we shape our structures, and then our structures shape us’, has been attributed to Winston Churchill. It shows that we become the product of our shaped environment. Father John Culkin, in A Schoolman’s Guide to Marshall McLuhan, wrote that, “We become what we behold.
 We shape our tools 
and then our tools shape us.” This aligns with the McLuhans’ tetradic Laws of Media. How we organize as a society is just another human-created technology, or as Harold Stolovitch wrote, “Technology is the application of organized and scientific knowledge to solve practical problems.” 

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coffee, communities, and condescension

Last month I started a coffee club so that subscribers to this blog could purchase the equivalent of a monthly cup of coffee for each of us. This week we had our first online video conference with five participants. As a result we decided that this would be a good place to have deeper and more meaningful monthly conversations on topics that interest us. These include: self-organizing systems, platforms that enable self-organization, how to better share and filter knowledge and information. Overall it will be a place for learning and reflection. We also decided that future meetings will be recorded and that I will look into creating a secure online space for written conversations and sharing our knowledge.

I have observed over the past few years how critical it is to engage in knowledge networks to better understand my profession and the world. These networks are with people, not platforms and not companies. Relationships add the necessary context, such as what has this person written before, what is their general perspective, and what other factors may influence them. You cannot get this context from algorithms.

“The use of algorithms to give consumers ‘what they want’ leads to an unending stream of posts that confirm each user’s existing beliefs. On Facebook, it’s your news feed, while on Google it’s your individually customized search results.” —Washington Monthly Mag

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the coffee club

coffee
Last October I suggested that subscribers to this blog could buy me a monthly cup of coffee to support my writing. Several of you have done so: thank you! We now have a private online space to continue our conversations.

To kick off 2018 I have decided to make the beta conversations available exclusively to coffee club subscribers. I will host about 10 online video conference sessions per year, in addition to a private community space for asynchronous conversations. The subjects that we will cover will include technology, media, knowledge, and society, but I am sure we will always find something to talk about. The conversations are recorded for members who cannot make it. I will ensure there is a topic or two at hand before we begin.

So if you find my writing useful, especially for your own paid work, please consider subscribing to the club and buying a monthly cup of coffee for each of us.

This will make you a member of the coffee club, caffeine-fuelled for deeper conversations, for only $10 per month.

Register here

perpetual beta 2017

Blogging is one way I make sense of the world. This past year I wrote about 120 posts on various topics. What follows is a summary of some of my thoughts during 2017. My ways of seeing the world have changed over the years and blogging has helped to keep my thoughts in a state of perpetual beta: strong ideas, loosely held.

Relatedness

One effect of the network era, and its pervasive digital connections, is that networks are replacing or subverting more traditional hierarchies of our institutions and markets. Three aspects of this effect are: 1) access to almost unlimited information, 2) the ability for almost anyone to self-publish, and 3) limitless opportunities for ridiculously easy group-forming.

The desire to relate is what drives people to support global social movements on one hand and to take shelter in tribal identity politics on the other. In politics, social media extend participation but also make information manipulation by small motivated groups much easier. Understanding this deep desire to relate to others should be foremost in mind in understanding human dynamics. We will not have organizational transformation, or political reformation, without people feeling like they belong. To counter Tribal populism, we also need to appeal to emotions and our feelings of relatedness. The same goes for education and learning.

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beta conversation 2017-11-28

I will be hosting the next Beta Conversation on Tuesday, 28 November at 14:00 UTC. This will be the last one for 2017.

The subject will be understanding media for professional development, management, and leadership. The Harvard Business Review article, The Best Leaders are Constant Learners, provides some background reading. Participants can add their own questions in advance.

The session will be 90 minutes long. For participant confidentiality, these sessions will not be recorded.

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