meaningful work

Kourosh Dini says that, “Mastery and meaningful work develop from guided play.” This is pretty well the direction behind my personal knowledge mastery framework and the notion of ‘half-baked ideas‘.

“There is an error in our focus on productivity. I may even be labeled as a productivity talking-head. I’ve more than likely made the error myself.

The error is that the focus should not be on productivity so much as it is on mastery.

Mastery is a process, a development over time for something you care about. That could be your family or that could be a craft.

This way, you choose the thing or things you are mastering and the remainder of your world is around supporting those. You don’t need to master everything, so much as take them to a point of being strong enough to support what you find meaningful.

Secondly, I strongly believe that mastery absolutely requires play.” —Being Productive 2022-12-05

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PKM in perpetual beta

I recently wrote — from platforms to covenants — that I firmly believe that open protocols connecting small pieces loosely joined is a better framework than any privately owned social media platform. Twitter was just too darned easy for many years. I am now connecting more on Mastodon though I have not mastered all of its functions. Mastodon is an open protocol and anyone can put up a server and connect to what is called the ‘fediverse’, a federated network of hosts using the protocol.

During the past decade I have used Twitter as an aid to learn about social networks on my personal knowledge mastery online workshops. As Twitter continues to not only crash and burn but reinstate accounts that promote hatred, I no longer wish to advocate for any use of the platform. I am still there, for now, as I am connected to so many friends and colleagues.

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from platforms to covenants

I wrote in agile sensemaking (2018) that radical innovation only comes from networks with large structural holes which are more diverse. This is why social networks cannot also be work teams, or they become echo chambers. Work teams can focus intensely on incremental innovation, to get better at what they already do. Communities of practice, with both strong and weak social ties, then become a bridge on this network continuum, enabling both individual and interactive creativity.

Connecting work teams, communities of practice/interest, and professional social networks ensures that knowledge flows and that people have the information needed to make well-informed decisions, especially when dealing with complexity and chaos. I have noted before that the world has become so complex and interconnected that the individual disciplines developed during The Enlightenment — like medicine — are no longer adequate to help society in our collective sensemaking, especially during global crises.

Experts in all disciplines have to get out of their silos and connect in multidisciplinary subject matter networks. A lone expert, or even a lone discipline, is obsolete in the network era. Only cooperative networks will help us make sense of the complex challenges facing us — climate change, environmental degradation, pandemics, war, etc. In today’s world, connections trump expertise.

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open protocols connect small pieces loosely joined

Sturgeon’s revelation states that 90% of everything is crap, which I aligned with the current state of personal knowledge management (not mastery) where we see many offers for proprietary tools to help us with our sensemaking, whether it be better note-taking or creating an online brain. But in every field there is only so much good stuff and a lot of crap. Sturgeon, a science fiction writer who was asked why so much SF was crap, said it was the same in every field of human production.

I concluded that PKM is bullshit only when it is technology-centric, and not a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. The bullshit is believing in a technology silver bullet. We constantly see that BS sells.

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coming full circle

I started my freelance career quite suddenly. I was fired from a rather well-paying job and found myself in a small town in Atlantic Canada with few prospects. My wife, a registered nurse, was a stay-at-home mother for our two pre-teen children. If she went back to work it would mean retraining and then starting at the lowest level in our province, as her previous experience was in another province. This is one of the joys of Canada’s Constitution where provinces are responsible for health services, so skills are not transferable across provincial boundaries.

So I hung out my shingle in June 2003 and later started my blog in February 2004. The US dollar was strong against the Canadian ‘loonie’, so traveling south of the border for networking or professional development was an expensive endeavour. This was when I came across the concept of PKM. It was a framework to connect with other professionals and make sense of our digitally connected world. I embraced it, especially as the financial cost was low.

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navigating complexity

The Cynefin framework can help us connect work and learning, especially for emergent and novel practices, for which we do not have good or best practices known in advance. When we want to create a conducive learning environment for knowledge workers, the Cynefin framework helps us see the inherent weakness of instructional systems design (ISD) — designed for formal learning — which works from the premise of predetermined learning objectives and activities, usually based on good and best practices observed in the workplace.

I discussed learning in the complex domain last year and used the following visual to describe some ways that teams, communities, and networks can organize to improve knowledge sharing and sense-making.

The image below takes the basic PKM model — with teams in blue, communities in red, and networks in green — along two axes: high & low structure, and low & high abstraction. These are split in half — one for the Complex domain, and the other for the ordered domains (Complicated & Clear). The Chaotic domain has unique conditions and requires a different approach, beyond this post.

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intentionality

We recently finished a PKM workshop and in one of our discussions we talked about intentionality — “The fact of being deliberate or purposive, or the quality of mental states (e.g. thoughts, beliefs, desires, hopes) which consists in their being directed towards some object or state of affairs.” This is the core of personal knowledge mastery. It is a discipline built on many small practices, such as:

  • narrating our work
  • adding value before sharing information
  • helping make our networks smarter and more resilient
  • network weaving and closing triangles
  • seeking diverse perspectives
  • sharing half-baked ideas

Together, these practices can develop into an intentional sense-making discipline.

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DYOR

For over two years we have increasingly seen this term in social and mainstream media — Do Your Own Research (DYOR).

“The words imply a fundamental distrust in authority, and thus a shift to complete self-reliance. In the case of crypto, where there may be rewards but there are definitely massive risks, you should want to rely on your own judgment rather than someone else’s, who might be paid for their endorsement or simply be a fool.” —Ross Dawson 2021-05-31

Ross warns us that that not trusting experts could lead to massive trust issues in society and, “How this plays out will be a fundamental factor in shaping our future society”. I agree.

For the most part, the lack of trust has been brought on by the institutions and those within their hierarchies. Let’s just look at this pandemic and the medical guidance put forth by experts. This has been my sensemaking experience and my journey of doing my own research.

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management must move first

This morning I gave a presentation at the IOM Summit on digital work. My topic was — Digital Work is all about human connections. The key messages are ones that have been presented here.

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