continuous learning for collaboration

For the eleventh consecutive year, Jane Hart has polled thousands of respondents and asked what are their Top Tools for Learning. I contributed my own list of tools once again this year. In addition to the extensive list, complete with Jane’s observations and insights, she provides an interesting look at ten of the emerging trends. I find two of the trends of significant interest.

  • Learning at work is becoming personal and continuous.
  • Team collaboration tools support the real social learning at work.

Learning at work

One of the primary reasons to promote learning at work is because it is directly linked to innovation. Gary Klein examined 120 case studies and in, Seeing what Others Don’t, identified five ways that we gain insight.

  1. Curiosity
  2. Connections
  3. Coincidences
  4. Contradictions
  5. Creative Desperation

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questioning technology

Automation plus the current version of corporate capitalism is creating the perfect storm for those of us commonly known as labour. Most companies and labour laws are structured around an industrial model of capital and labour. The innovation that will save human work will be new business and operating models. Common wisdom is that we need to divide the owners of financial capital from the creators of knowledge capital. Such artificial hierarchies are not needed, though many say that hierarchies exist in nature and therefore are a part of the human condition as well. At least one piece of recent research shows that this is wrong. Early herders produced significant communal works without hierarchies.

“Work by a team of US-based experts on a remote site near Lake Turkana in Kenya contradicts longstanding beliefs about the origins of the first civilisations. It suggests that early communities did not inevitably develop powerful elites or compete violently for scarce resources, but may have worked together to overcome challenges instead.”

“Researchers studying the early history of agricultural societies believe large groups of people built permanent monuments to reinforce identities based on a sense of shared history, ideals and culture.”

“When agrarian societies started to develop, hierarchies started to develop too. Some people became more powerful and disparities in wealth and health and social circumstances emerged. So the big question is: Did the same thing happen in pastoral societies?” said Hildebrand.

“Lothagam North pillar site is the earliest known monumental site in eastern Africa … built by the region’s first herders … and gives us solid evidence that these pastoralists did indeed follow a different trajectory of social change. People came together in large numbers, probably expending blood, sweat and tears to build these large structures, but we have no evidence for hierarchy or social difference.” —The Guardian 2018-08-20

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seeing the figure through the ground

Models can give us a place to start to have a conversation in order to develop shared understanding. Mental models are one of the five disciplines of a learning organization, according to Peter Senge. I have frequently used the model of the Laws of Media developed by Marshall and Eric McLuhan which state that every medium (technology) used by people has four effects. Every medium extends a human property, obsolesces the previous medium (& often makes it a luxury good), retrieves a much older medium, and reverses its properties when pushed to its limits. These four aspects are known as the media tetrad.

As our society becomes immersed in the technology of social media, whether they be Facebook, Twitter or something else, we read much criticism as well as hype. But with the tetrad, we can have a conversation around the four effects without the hype or fear. For example, there is little doubt that social media extend our voice, as mine has been extended with this blog. They enable what Seb Paquet calls “ridiculously easy group-forming”, so that we can find similar voices in the wilderness. I remember what it was like waiting for new books to come to the school library in the 1970’s. They were my connection to the outside world. Now we have this connectivity, to information and people, in our hands.

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socially mediated

Social media extend emotion, obsolesce the linearity and logic of print, retrieve orality, and when pushed to their extreme result in constant outrage. A socially networked society could reverse into a popularity contest, where our value is only measured in our mediated reputation, such as numbers of Twitter followers or LinkedIn connections.

Our tribal leaders (religious, geographical, cultural), our institutions (political, religious, economic), and our markets (corporations, exchanges, trade deals) do not have the answers on how to live in a networked society. Only networked individuals, with positive intent, can determine how best to organize the next society. An aggressively engaged and intelligent citizenry can be an unstoppable force for change. But these citizens have to understand the new media landscape.

New media are changing education.

“The new media won’t fit into the classroom. It already surrounds it. Perhaps that is the challenge of the counterculture. The problem is to know what questions to ask.” —Eric McLuhan

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tech career advice

Here are some questions I was asked by the organizers of the Landing Festival in Lisbon, where I will be speaking on 28/29 June 2018.

How do you keep up-to-date with all the changes in the tech market?

I use my professional network to help filter information for me. For example, Valdis Krebs is an expert on social network analysis. Thomas Vander Wal has deep knowledge on enterprise network technologies. Jane McConnell understands the digital workplace in large multinational companies. All three of these people are fellow members of one of my online communities of practice. By engaging in these communities, and developing a diverse network of perspectives on Twitter and LinkedIn, I am able to stay abreast of the tech market, without being an expert myself. I practice personal knowledge mastery — a sensemaking framework for the network era — that I also teach to others.

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top tools 2018

Once again, Jane Hart is asking what are your top tools for learning? You can fill out the survey, write a blog post, or email Jane your list. Check out the link and submit your vote before 21 September.

All of my tools are used for personal/professional development as well as workplace learning. Some of these are not exactly what many people would consider ‘learning tools’ but any tool that gives me more time to learn, or enables learning with others, is in my opinion a learning tool. For me, work is learning, and learning is the work.

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ask the difficult questions

“Weak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.” —Garry Kasparov

The future of work will be humans augmented by machines, and those with the best processes will succeed. In How to Become a Centaur, Nicky Case outlines what machines (AI) are good for and what people are best at.

“So, how do you find the best “+” for humans and AI? How do you combine humans’ and AI’s individual strengths, to overcome their individual weaknesses? Well, to do that, we first need to know exactly what humans’ and AI’s strengths and weaknesses are.

Human nature, for better or worse, doesn’t change much from millennia to millennia. If you want to see the strengths that are unique and universal to all humans, don’t look at the world-famous award-winners — look at children. Children, even at a young age, are already proficient at: intuition, analogy, creativity, empathy, social skills. Some may scoff at these for being ‘soft skills’, but the fact that we can make an AI that plays chess but not hold a normal five-minute conversation, is proof that these skills only seem ‘soft’ to us because evolution’s already put in the 3.5 billion years of hard work for us”.

Basically, “AIs are best at choosing answers. Humans are best at choosing questions.”

If you are looking at how best to change our training and education systems to prepare for an augmented future, then ‘asking better questions’ should be at the top of the list. Those soft (permanent) skills are our secret sauce when it comes to working with ever smarter machine intelligence.

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no more email subscriptions

There are several ways to subscribe to this blog and I have just removed two: Feedburner (Google), and Webfish.

This will be the last post you receive via email as I am cancelling subscriptions and deleting all subscribers in the next 24 hours.

Update: There is now an email subscription service in the navigation bar. No data is shared with third parties.

Why am I doing this?

1. I do not agree with Google’s business model and how they are a key part of a global surveillance system. In the past year I have deleted Google Analytics from this site and I have moved my email from Gmail to Fastmail.

2. I do not want to share my subscriber list with third parties who may also share this data.

3. Webfish is no longer online, so I do not know what is happening with the data.

4. I know there are better ways to subscribe to blog posts.

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metrics, thy name is vanity

About a year ago I deleted Google Analytics from this website. I no longer know where visitors come from, what they find interesting, or what they click on. This has liberated my thinking and I believe has made my writing a bit better. I always wrote for myself but I would regularly peek at my statistics. Was my viewership going up? What did people read? How did they get there? What search terms were people using? — Who cares?

There are a lot of numbers that ‘social media experts’ will tell you to maximize. But there are few that make any difference. For instance, I put out the word on social media about my social learning workshop: on LinkedIn it had 79 likes and 4,630 views. One of my tweets received 22 link clicks and 5,611 views. But only one metric mattered: registrations. That number was 1. If I kept looking at how often these were shared on social media I might think there was interest in taking my workshop, especially since feedback from participants has been very good. But by focusing on the only real metric, it is obvious that the audience for this workshop is not there. As a result, it is offered less frequently, and is now part of my overall services to companies and organizations.

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