we become what we behold

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds.

“If people cannot write well, they cannot think well, and if they cannot think well, others will do their thinking for them.” —George Orwell

“As the preliterate confronts the literate in the postliterate arena, as new information patterns inundate and uproot the old, mental breakdowns of varying degrees–including the collective nervous breakdowns of whole societies unable to resolve their crises of identity–will become very common.”Marshall McLuhan (1969)

The Illuminations of Hannah Arendt: NYT via @leadershipabc

In her 1951 work, “The Origins of Totalitarianism,” Arendt wrote of refugees: “The calamity of the rightless is not that they are deprived of life, liberty and the pursuit of happiness, or of equality before the law and freedom of opinion, but that they no longer belonged to any community whatsoever.” The loss of community has the consequence of expelling a people from humanity itself. Appeals to abstract human rights are meaningless unless there are effective institutions to guarantee these rights. The most fundamental right is the “right to have rights.”

Why Trump’s Baby Jails Strategy Backfired, Unleashing Waves of Empathy by @GeorgeLakoff

“As I’ve written before, the conservative moral system is based on the metaphorical idea of a Strict Father Family. In this metaphor, the strict father figure makes the rules and enforces them. It’s the job of everyone else to do as he says. If they don’t, it’s his job to punish them painfully enough so that they will do as he says in the future. Zero tolerance! Authority is justified. Winners deserve to win; losers deserve to lose. Winners are better than losers.”

Kleptocracy and kakistocracy

“It is also a mistake to think that it is only in countries with weak institutions and immature political systems that thieves and goons can reach the most important positions. What we are seeing today in the United States and in many European countries that have long democratic traditions simply shows that no nation is immune to the rise of a kakistocracy. Internet searches for this word, derived from ancient Greek, have seen a huge boom since Donald Trump got to the White House.

Like all good illusionists, the kleptocrats know how to distract us from looking at their misdeeds and the kakistocrats know how to distract us from their ineptitude. They do it by talking to us about ideology and attacking those of their rivals. While we watch and play our part in these ideological circuses, they steal. Or tinker with government policies they don’t really understand.”

Anti-Social Media: How Facebook Disconnects Us and Undermines Democracy by Siva Vaidhyanathan – review

“Although Facebook has become a leviathan, that simply means that it can only be tamed by another leviathan, in this case, the state. Vaidhyanathan argues that the key places to start are privacy, data protection, antitrust and competition law. Facebook is now too big and should be broken up: there’s no reason why it should be allowed to own Instagram and WhatsApp, for example. Regulators should be crawling over the hidden auctions it runs for advertisers. All uses of its services for political campaigns should be inspected by regulators and it should be held editorially responsible for all the content published on its site.”

Reclaiming RSS by @aral

“Before Twitter, before algorithmic timelines filtered our reality for us, before surveillance capitalism, there was RSS: Really Simple Syndication … RSS was an essential part of Web 1.0 before surveillance capitalism (Web 2.0) took over.”

“We become what we behold. We shape our tools and then our tools shape us.” —Father John Culkin (1967) A Schoolman’s Guide to Marshall McLuhan, Image by @BryanMMathers

internet time alliance award 2018

The Internet Time Alliance Award, in memory of Jay Cross, is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work.

Recipients champion workplace and social learning practices inside their organization and/or on the wider stage. They share their work in public and often challenge conventional wisdom. The Award is given to professionals who continuously welcome challenges at the cutting edge of their expertise and are convincing and effective advocates of a humanistic approach to workplace learning and performance.

We announce the award each year on 5 July, Jay’s birthday.

Following his death in November 2015, the partners of the Internet Time Alliance (Jane Hart, Harold Jarche, Charles Jennings, Clark Quinn) resolved to continue Jay’s work. Jay Cross was a deep thinker and a man of many talents, never resting on his past accomplishments, and this award is one way to keep pushing our professional fields and industries to find new and better ways to learn and work.

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leadership is not taking it all

I have quoted Charles Green before, as he shows how our systems ‘get set in concrete’. Once they are set, they don’t change. After a while, nobody remember anybody who remembers the old ways. So it’s just the way things are.

“Ideas lead technology. Technology leads organizations. Organizations lead institutions. Then ideology brings up the rear, lagging all the rest—that’s when things really get set in concrete.” —Charles Green

Our current triform way of organizing has been set in concrete for a few hundred years. Tribes are families (family values), institutions are set (loyalty to country & company), and markets are the dominant economic form (offshoring, outsourcing, and automation for profit). But we are entering a possible quadriform era where the network form will not only dominate but will change the older forms, once again: T+I+M+N.

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learning for the next industrial revolution

Jesse Martin has posted a good article on Learning in the Fourth Industrial Revolution, the era many say we are entering. It appears to be an era driven by “cyber-physical systems” . So what will the new learning systems look like in this era?

“I see a learning system that will arise based on the technologies that are forming the basis for the fourth industrial revolution. I believe that learning will play a central role throughout our lives, and the basic foundation will focus almost entirely on the general higher order thinking skills. The skills that teach us how to think, be creative, keep an open mind about what is going on around us, and provide us with the self awareness to know what we need to know and do to succeed.”

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work & place

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds.

“The better the state is established, the fainter is humanity.” —Nietzsche, Notes, 1874, via @surreallyno

“Being Irish, he had an abiding sense of tragedy, which sustained him through temporary periods of joy.” —W.B. Yeats, via @FishinWaterProd

“When he laughed, respected senators burst with laughter, And when he cried the little children died in the streets.” —W.H. Auden, Epitaph on a Tyrant

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tech career advice

Here are some questions I was asked by the organizers of the Landing Festival in Lisbon, where I will be speaking on 28/29 June 2018.

How do you keep up-to-date with all the changes in the tech market?

I use my professional network to help filter information for me. For example, Valdis Krebs is an expert on social network analysis. Thomas Vander Wal has deep knowledge on enterprise network technologies. Jane McConnell understands the digital workplace in large multinational companies. All three of these people are fellow members of one of my online communities of practice. By engaging in these communities, and developing a diverse network of perspectives on Twitter and LinkedIn, I am able to stay abreast of the tech market, without being an expert myself. I practice personal knowledge mastery — a sensemaking framework for the network era — that I also teach to others.

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top tools 2018

Once again, Jane Hart is asking what are your top tools for learning? You can fill out the survey, write a blog post, or email Jane your list. Check out the link and submit your vote before 21 September.

All of my tools are used for personal/professional development as well as workplace learning. Some of these are not exactly what many people would consider ‘learning tools’ but any tool that gives me more time to learn, or enables learning with others, is in my opinion a learning tool. For me, work is learning, and learning is the work.

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Nordic leadership in times of extreme change

Return of the Vikings

I have had the privilege of working with several Nordic organizations over the past few years — Carlsberg, HR Norge, Implement Consulting, Snow Software, Prime Minister’s Office of Finland. Over the past 14 years of writing on this blog I have advocated for more transparent work, temporary & negotiated hierarchies, and willing cooperation between interdependent workers.

The network era is obsolescing many artifacts of the industrial market era — rigid hierarchies, master/servant work relationships — and retrieving aspects of previous eras — tribal affiliations, oral communication. We can learn from the past and the authors of Return of the Vikings: Nordic Leadership in Times of Extreme Change, provide us with a compass to see our way into an unknown future. It is the same compass that guided the Vikings across the North Sea, to Iceland, and then to North America.

Nordic leadership is based on the Nine Noble Virtues — Courage, Truth, Honour, Fidelity, Discipline, Hospitality, Self-reliance, Industriousness, and Perseverance. There is a chapter dedicated to each virtue including interviews with people who have exhibited or witnessed these in modern times. While the compass remains steady, each person finds their own path, and in so doing contributes to the collective. Nordic leadership is servant leadership. It can be summed up as — inclusive, trusting, and collaborative.

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ask the difficult questions

“Weak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.” —Garry Kasparov

The future of work will be humans augmented by machines, and those with the best processes will succeed. In How to Become a Centaur, Nicky Case outlines what machines (AI) are good for and what people are best at.

“So, how do you find the best “+” for humans and AI? How do you combine humans’ and AI’s individual strengths, to overcome their individual weaknesses? Well, to do that, we first need to know exactly what humans’ and AI’s strengths and weaknesses are.

Human nature, for better or worse, doesn’t change much from millennia to millennia. If you want to see the strengths that are unique and universal to all humans, don’t look at the world-famous award-winners — look at children. Children, even at a young age, are already proficient at: intuition, analogy, creativity, empathy, social skills. Some may scoff at these for being ‘soft skills’, but the fact that we can make an AI that plays chess but not hold a normal five-minute conversation, is proof that these skills only seem ‘soft’ to us because evolution’s already put in the 3.5 billion years of hard work for us”.

Basically, “AIs are best at choosing answers. Humans are best at choosing questions.”

If you are looking at how best to change our training and education systems to prepare for an augmented future, then ‘asking better questions’ should be at the top of the list. Those soft (permanent) skills are our secret sauce when it comes to working with ever smarter machine intelligence.

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network management protocols

My principle of network management is a modern progressive remake of the principle of scientific management put forth by F.W. Taylor in 1911.

“It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.” —F.W.Taylor

Based on this format, I have proposed the following principle for work in a post-industrial network society.

It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions and willing cooperation that more productive work can be assured. The duty of being transparent in our work and sharing our knowledge rests with all workers, especially management.

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