Here’s a modified version of theses 11 to 13 of the Cluetrain Manifesto (1999), for all those corporate personnel support functions (HR, L&D, OD, KM): People in a networked society have figured out that they get far better information and support from one another than from the human resources department. So much for L&D rhetoric… Read more »
Posts Categorized: Informal Learning
A workscape perspective
There are few best practices for the network era workplace, but definitely many next practices to be developed. A good place to start is with an integrative performance framework that puts formal training and education where they belong: focused on the appropriate 5%. Jay Cross calls the new performance environment a workscape: Workscape: A metaphorical construct… Read more »
"you simply can’t train people to be social!"
Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. In each case, implementation has boiled down to two components: individual skills & organizational support. Effective organizational collaboration comes about when workers regularly narrate their work within a structure that… Read more »
When learning is the work …
What if your organization got rid of the Learning & Development function? What would the average manager or department head do? What would workers do? I’ve been thinking about this for a while. When work is learning, and learning is the work, training that is pushed from outside has less relevance. The L&D department is… Read more »
Informal learning, the 95% solution
Informal learning is not better than formal training; there is just a whole lot more of it. It’s 95% of workplace learning, according to the research behind this graphic, by Gary Wise. Since the latter half of the 20th century, we have gone through a period where training departments have been directed to control organizational… Read more »
CSTD 2011
Here are my notes from the session this afternoon at CSTD 2011 in Toronto. If you need other links or information, just add a comment. I’m glad we had a chance to field test a variation of the improv icebreak activity of equilateral triangles. It seems to have got things going a bit. My slide… Read more »
Most influential e-learning bloggers
— Many thanks to the E-learning Council, members and their readers for the vote of confidence 🙂 —
Informal learning is a business imperative
In Part 2 of Social Learning doesn’t mean what you think it does, my colleague Jane Hart uses a very helpful diagram created by a previous colleague of mine, Tom Gram: Tom Gram’s diagram [reproduced below] shows that “most work requires a combination of knowledge work and routine work. These characteristics of jobs and work… Read more »
Training departments will shrink
The Epic social learning debate for Summer 2011 states: “This house believes that as social learning grows, so the requirement for traditional training departments shrinks.” Let’s examine why they grew in the first place. Training on a massive scale was a requirement for preparing citizen soldiers for war and initial methods were tested during the… Read more »
Connecting with Communities of Practice
This month, The Learning Circuits blog asks how do we break down organizational walls when it comes to learning? One way to look at this problem is to see what kind of work needs to get done in the organization. For example, if you are trying to balance the need to support complex work with… Read more »
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