This week I took Alastair Somerville’s workshop on Network Thinking. The format is based on a podcast, followed by a discussion on Zoom, supported by a card designed by Alastair. I must say it was quite effective. A key actionable insight I gained from our session was the importance of Alignment — “Sharing a moment to align a sense of place, of time, and togetherness. Rooting learning in a shared, but still personal, sense of being”. This reflects many aspects of PKM as well as social learning.
NetworkedLearning
Networked learning
connections trump expertise
A recent research paper — Orthodoxy, illusio, and playing the scientific game — looks at why it took so long for the mainstream medical community to accept that the SARS-CoV-2 virus is predominantly spread as an aerosol and not through surface transmissions.
Three fields—political, state (policy and regulatory), and scientific—were particularly relevant to our analysis. Political and policy actors at international, national, and regional level aligned—predominantly though not invariably—with medical scientific orthodoxy which promoted the droplet theory of transmission and considered aerosol transmission unproven or of doubtful relevance. This dominant scientific sub-field centred around the clinical discipline of infectious disease control, in which leading actors were hospital clinicians aligned with the evidence-based medicine movement. Aerosol scientists—typically, chemists, and engineers—representing the heterodoxy were systematically excluded from key decision-making networks and committees. Dominant discourses defined these scientists’ ideas and methodologies as weak, their empirical findings as untrustworthy or insignificant, and their contributions to debate as unhelpful. —Wellcome Open Research 2021-05-24
subject matter networks
We live in a networked world. Is it even possible for one person to have sufficient expertise to understand a complex situation such as this pandemic? So do we rely on one subject matter expert or rather a subject matter network?
I have noted many discrepancies between advice from our Chief Medical Officer of Health as opposed to a network of experts who I follow on Twitter. Our CMOH has been responsible for producing some of the most complicated public health guidelines and even our local CBC radio station staff could not come to an understanding of the concept of a ‘steady ten’ — Do these circles overlap? How long can they last? What about children going to school in contact with others? Talking with other people I have noticed that everyone interprets it differently. This is a failure to communicate.
a decade of digital transformation
With a focus on improving collaboration, sensemaking, and knowledge sharing in teams, communities and networks, I have had the privilege of working with a wide variety of clients.
Ten years ago I tried to convince senior federal public servants of the importance of social media and how they would have to change their relationship with citizens. This presentation fell on deaf years. I had much more success working with Dominos in incorporating personal knowledge mastery into their leadership training.
Other companies like Cigna, AstraZeneca, and ING Bank were open to changing their approach to supporting learning in the workflow and enabling cross-departmental cooperation. Carlsberg added PKM and social learning to their year-long global leadership program. More recently I worked with Citi to develop a global social learning program based on PKM.
sense before stories
Beware the storytellers and praise the sensemakers
In story skepticism (2016) I suggested that while storytelling skills may be important, a critical network era skill will be the ability to deconstruct stories. When it comes to this pandemic, there is no shortage of stories. The emotional, shocking, or fantastic stories get all the attention. The hard scrabble of sensemaking does not.
For example, I came across Michael Mina, Epidemiologist, Immunologist & Physician at Harvard School of Public Health & Harvard Medical School, in an interview with the podcast ‘This Week in Virology’ — Test often, fast turnaround. Not only was I impressed at how well Dr. Mina described the situation in clear understandable terms, so were the three virologists who interviewed him. “I learned so much”, said one, “I was blown away … I feel some hope finally”, said another. I am not going to try to explain what was presented, as Dr. Mina does it so well. Take 45 minutes and learn something important about covid-19 testing. You don’t even have to have a degree in science — I don’t.
stories for the network age
The TIMN model [Tribes + Institutions + Markets + Networks] developed by David Ronfeldt has influenced much of my own work in looking at how we are moving toward a network society and must create organizational forms that are beyond national governments and beyond markets. Even combining the efforts of civil society, governments, and markets will not be enough to address our greatest challenges — climate change and environmental degradation.
These have been my assumptions to date.
- The three organizing forms for society, chronologically — Tribes, Institutions (Governments), Markets — are widely applicable across history.
- Each form builds on the other and changes it.
- The last form is the dominant form — today that would be the Market form (witness the emerging pandemic-induced recession and its influence on national governance)
- A new form is emerging — Networks (Commons)‚ and hence the T+I+M+N model.
- This form has also been called the noosphere.
- I have found evidence that what initiated each new form was a change in human communication media — T+I (written word), T+I+M (print), T+I+M+N (electric/digital).
- I believe we are currently in between a triform (T+I+M) and a quadriform (T+I+M+N) society, which accounts for much of the current political turmoil in our post-modern world.
- This model can help inform us how to build better organizational forms for a coming age of entanglement.
David Ronfeldt and John Arquilla have recently published an update of their original 1999 work on the ‘Noosphere’ — Whose Story Wins: Rise of the Noosphere, Noopolitik, and Information-Age Statecraft.
smarter networks through better narratives
Leadership in a networked world is making our networks and communities smarter so they are able to make better-informed decisions.
In early 2020 New Brunswick’s Education Minister, Dominic Cardy, worked very hard to make his network smarter.
“When Canada’s chief public health official, Dr. Theresa Tam, was talking about there being no need to “panic,” and raising alarms instead about the internet-wacko fringe targeting Canadians of Chinese descent with racist comments on social media in late January, a little known Progressive Conservative education minister in a small Maritime province was fully panicking. Cardy was preparing to pitch his premier’s top aide on the need to take drastic action to stop a killer virus …
Cardy kept on talking, and over the next few weeks, he and Leger would talk some more, until the premier’s staffer asked him to put together a report on the virus and be prepared to present it at a caucus retreat on Feb. 24 …
“The COVID-19 virus will arrive in New Brunswick and may be already present given the unreliability of tests, the weakness of Canada’s public health response to date and the nature of our open society,” Cardy wrote. “This is not a question of if, but when.”
After his presentation the premier asked Cardy what he would do. “Shut everything down,” was his reply.
Cardy, the canary in a COVID coal mine, initially came under fire from the New Brunswick Medical Society, for pushing measures some physicians perceived as overly drastic steps.” —National Post 2020-05-08
apprendre dans un monde complexe et chaotique
Traduit par Christian Renard
This is a translation of learning in complexity & chaos
La plupart de nos structures de travail sont aujourd’hui conçues pour faire face à des situations compliquées, telles que la construction d’un bâtiment, le lancement d’une campagne ou la conception d’un équipement. Mais, aujourd’hui, nous devons faire face à des problèmes complexes qui ne peuvent pas être résolus de manière standardisée — inégalités, réfugiés, populisme, racisme. Chaque fois que quelqu’un est impliqué dans le contexte mondial de changement climatique, la situation est probablement complexe.
Dans les situations complexes, on s’appuie moins sur des plans et des analyses détaillés et davantage sur une expérimentation continue, associée à une observation et à un suivi attentifs. Nous allons désormais devoir apprendre constamment dans la complexité.
the future is here
Work is learning, and learning is the work. This has been my tag line for the past decade. Until recently it felt in some ways that I was talking about the future of work, as many organizations still focused on formal course-based training, and education was firmly established on subject-based curriculum developed in isolation from the world.
The pandemic changed everything. Things that we thought would take years were done in a week or two. Is digital transformation even an issue today, or did it just happen? This question has been making the rounds on social media.
Who led the digital transformation of your company?
a) CEO
b) CTO
c) COVID-19
One of my favourite commentaries on schooling from home comes from my friend Tanya.
learning in the flow of work
Networked humans in a connected society:
- Our increasing inter-connectedness illuminates the need for cooperation.
- Simple work keeps getting automated, but still needs human oversight.
- Complicated work gets automated, outsourced, or contracted to the lowest cost of doing business.
- Complex work can provide a unique business advantage — but complex work is difficult to copy.
- Creative work can find new opportunities — but creative work is often intangible and constantly evolves.
- Complex and creative work require greater implicit knowledge.
- Implicit knowledge is difficult to share and takes time to understand.
- Implicit knowledge is often developed through conversations and social relationships.
- Social learning networks — with trusted relationships — enable better and faster knowledge feedback loops.
- Hierarchies constrain social interactions — so command & control management models need to change.
- Learning among ourselves is integral to complex and creative work.
- Social learning is how work gets done in a networked society.
- Management’s primary job is to support social learning.
- Work is learning, and [mostly informal] learning is the work.
This is real learning in the flow of work— connected, social, and human.