Learning

Learning

ITA Jay Cross Award 2022

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internet time allianceThe Internet Time Alliance Award — in memory of Jay Cross — is presented to a workplace learning professional who has contributed in positive ways to the field of Informal Learning and is reflective of Jay’s lifetime of work.

Recipients champion workplace and social learning practices inside their organization and/or on the wider stage. They share their work in public and often challenge conventional wisdom. The Award is given to professionals who continuously welcome challenges at the cutting edge of their expertise and are convincing and effective advocates of a humanistic approach to workplace learning and performance.

We announce the award on 5 July, Jay’s birthday.

Following his death in November 2015, the partners of the Internet Time Alliance — Jane Hart, Charles Jennings, Clark Quinn, and myself — resolved to continue Jay’s work. Jay Cross was a deep thinker and a man of many talents, never resting on his past accomplishments, and this award is one way to keep pushing our professional fields and industries to find new and better ways to learn and work.

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learning is the work, redux

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Ten years ago I wrote — work is learning, and learning is the work. I have been asked to speak about this topic at the LernOS Convention on 5 July, which I will present online. Let’s see what has transpired in a decade.

The first paragraph is even more pertinent today, especially given the global experiences of distributed work — We have come to a point where organizations can no longer leave learning to their HR or training departments. Being able to understand emerging situations, see patterns, and co-solve problems are essential business skills. — where social learning becomes critical in knowledge sharing and learning in the complex domain.

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one personbyte is not enough

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Nick Milton refers to an interesting knowledge management concept — “‘personbyte’ – the amount of knowledge one person can reasonably learn in a lifetime. In the craftsman economy of 100 years ago, a personbyte was enough knowledge to create an impressive artefact — a steamboat, a canal, or a suspension bridge. Nowadays one personbyte is nowhere near enough to create modern products, or deliver modern services.”

So why do we have individual performance appraisals?

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the coherent organization

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Several years ago, the team at Innovisor asked — Why Do Organizations Led by Women Perform Better?

The new study puzzled Innovisor. Why do organizations led by women perform better?

Since we already established that the women on an individual level were not collaborating more than men, we decided to look somewhere else in our data.
Also because Innovisor had previously established that there was a correlation between organizational coherence and performance.

We decided to look into if organizations led by women were more coherent.

And they were! —Innovisor 2018-07-18

I have noticed similar other indicators, such as the observation that we collectively understand that what are considered ‘feminine’ traits are what leaders need today, as shown in this 2013 Inc. magazine study.

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an understanding of my confusion

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Not only is there a lot of junk online — Sturgeon’s Law states that 90% of everything is crap — but there are active measures against our democracies to promote propaganda and disinformation. It’s not just the Russian troll factories either, but organizations like those funded by the Koch brothers in the USA.

• Hillsdale [College] is a conservative Christian institution with ties to the Trump administration. And the scholars behind the academy — Scott Atlas, Jay Bhattacharya, and Martin Kulldorff — are connected to right-wing dark money attacking public health measures.

• in March 2021, the dark money fund DonorsTrust spent nearly $800,000 to spread the narrative that the pandemic’s toll was actually due to government interventions

• In June, Mercatus Center, a libertarian think tank at George Mason University heavily funded by the Koch network, began funding a database run by Emily Oster, an economist who has argued that the drawbacks of school closures outweigh the risks of COVID-19 exposure.

• the Foundation for Economic Education, another Koch-funded nonprofit, claimed that “naive government interventions” were responsible for a rise in global malaria cases and a spike in worldwide poverty.

• Such anti-public health intervention narratives have had a lasting impact.

How The Koch Network Hijacked The War On COVID

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the power of story

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Stories are powerful ways of sharing knowledge

In 2006 while the Princess Patricia’s Canadian Light Infantry was fighting in Afghanistan, Professor Anne Irwin observed how soldiers decompressed and learned through storytelling.

When they are out in the field and return from a patrol, the exhausted soldiers relax together in small, tightly-knit groups – Irwin calls them “nesting circles” – and recount the events of the day or the mission.

Each soldier contributes a story, an anecdote or even a joke, adding stock and spice into what becomes a collective stew of experiences, she said. They also playfully insult each other.

The storytelling not only helps forge the individual identity of each soldier, it builds interpersonal relationships that can have a bearing on how well the unit performs on the battlefield.

“Joking is a big part of it, and teasing,” she said. “It is not abuse. If you have been teased harshly it lets you know that you are part of the group.”

—John Cotter, Canadian Press, July 03, 2006

Even though these soldiers had all been formally trained and had worked and fought together, there was still a need to make sense of their continuing experiences. Informal and social learning can be the glue that helps keep them together during tough times.

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writing at electric speed

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In my last post on entangled thinking I referred to how the advent of Print almost 600 years ago changed the face of Europe. In 2006, as I was going through the editing and re-writing process for an academic article, I noted how limiting the print medium is, especially when transferring what was originally a series of blog posts to create the basis of the article. Adding hyperlinks was more natural to me than using the APA format, which I had used for many years, but I now viewed as a relic of a bygone era. What originally changed and flowed on my blog became a piece of static content. As a blog post, my article had built on previous posts and was open to comments and additions. With the print article, it seemed as if my learning process had been frozen in time.

We now have the printed word at electric speed which Marshall McLuhan predicted that —“At electric speed, all forms are pushed to the limits of their potential.” On social media, especially Twitter and other short forms of posting, the written word gets pushed to its limit and reverses to a new form of orality.

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entangled thinking

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About 500 years ago a new communications technology came along and changed the face of Europe — print. The Protestant Reformation saw the rise of religious wars, which were later followed by the scientific revolution and The Enlightenment. An age of exploration followed, which brought not just gold and silver to the coffers of Europe, but new foods such as potatoes from the Americas, to fuel the Industrial Revolution. These new foods increased the population and in turn brought about the demise of the Indigenous people of the Americas.

Did print help to enable democracy, and is that why the founders of the USA put freedom of the press into their Constitution? If print enabled democracy, will the emerging digital (electric) medium destroy it? Yuval Noah Harari thinks this may be the case, “The main handicap of authoritarian regimes in the 20th century — the desire to concentrate all information and power in one place — may become their decisive advantage in the 21st century.” 

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we are on our own

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The invasion of Ukraine by Russia highlights how much we are alone in this world. We have not advanced from the 19th century ideal of the nation state. Organizations that focus on our global common humanity, like the United Nations, have been useless in stopping the carnage in Ukraine. The fact that Russia, or any other country, has a permanent seat on the Security Council underlines the UN’s inherent weakness to deal with belligerent states. The weakness of the global order shows how difficult it will be to deal with the impact of climate change.

Most countries today have lifted public health measures to counter the SARS-CoV-2 airborne viral pandemic. Those people who are at-risk or immunocompromised see first-hand how our institutions and markets will help people deal with the impacts of climate change — they won’t. It has become obvious that we are on our own.

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learning on the edge of chaos

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“the future of work will be based on hacking uncertainty” —Esko Kilpi

Esko Kilpi passed away in early 2020 and his work had informed my own for many years. He published a number of essays on Medium and I would like to curate some of the highlights from 2019.

“Instead of thinking about the organization let’s think about organizing as an ongoing thing. Then the managerial task, but not necessarily a manager’s task, is to make possible very easy and very fast responsive interaction and formation of interdependent individuals into value creating groups.” —2019-01-15

“We live in a time when we have compartmentalized ourselves into disciplines, using highly engineered processes in the name of efficiency and productivity. But if success is a result of learning and innovation, we need to think differently, we need to cross boundaries to create new insights.
Crossing boundaries is always about working with differences. This is why differences are potentially conflictual in nature, and this is something we should now welcome. Conflicts give rise to the possibility of innovation and the potential for finding totally new solutions.” —2019-01-21

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