toward distributed governance

Last year I wrote a post — cities & the future of work — as an introduction to my session with the Prime Minister’s Office of Finland. I have been invited back to Helsinki this year to further discuss some issues around reforming the government’s operating practices particularly moving toward a more collaborative culture.

In the emerging network era, leadership is helping communities and networks become more resilient. Government agencies can focus on creating more human organizational structures that enable self-governance. Leadership becomes an emergent property of a network in balance. Depending on any one person to be the leader only dumbs-down the entire network. Viewing all of our work and learning from a network perspective may in the long-run create a better society. One role of government in the network era is to enable knowledge-sharing and curate the knowledge of all citizens. It can start by doing this internally. Countries, regions, and cities should be designed to enable more and better connections between citizens. Learning and innovation are more about making connections than having unique ideas. Increasing connections makes for a more innovative country.

In Finland the government is looking at a cross-sectoral and phenomenon-based approach, which ensures that a phenomenon like youth social exclusion is understood and addressed by government departments together, before individual budgets and projects are initiated. I liken this to agile sensemaking, where these ‘situation rooms’ (work teams) are based on temporary, negotiated hierarchies, that can be re-organized to address different phenomena as they appear.

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the agile sensemaking model

“Research shows that teams will organize themselves in different ways in response to how different types of complexity strains their sensemaking capacities. In order to increase their sensemaking potential, teams will reorganize their relationships in recognizable ways. We can think of these as emergent patterns of collective sensemaking.” —Bonnitta Roy

The increasing complexity of work is a result of automation, such as AI & robots, who are taking away any repetitive tasks, leaving barely repeatable tasks for humans. In addition to this automation of any work that can be described in a flowchart, we also have a larger number of human connections to deal with and humans by nature are complex. Robin Dunbar showed that we are only able to have a maximum of about 150 real human relationships before our cognitive capabilities are maxed out. Note that 150 is the size of an infantry company, a standard size that has stood the test of battle and time. But I, and many others, have thousands of connections on social media platforms like LinkedIn. How can we make sense of these?

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knowledge filters revisited

The concept of filtering sources of knowledge has informed the personal knowledge mastery framework for many years, as explained here in knowledge filters (2011). Recently, a “CBC News investigation found that a YouTube channel devoted to putting misleading headlines on TV stories from other stations is getting recommended more often than many mainstream news outlets.” Given the current general election in Ontario, this could be a concern for our democratic processes. But the real culprit is that our society — especially elected officials, educators, and businesses — has done little to promote real media literacy. We need better information, knowledge, and opinion filters, and nobody will give them to us. We have to create them ourselves.

Let’s review the types of filters that Tim Kastelle so kindly shared in 2010.

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connected coaching

“Teaching and coaching are fundamentally about helping making other people better. Learning to do this can’t be done via shortcuts. It requires a willingness to be patient, to take your time and have a deep desire to develop your craft.” —@IamSporticus

My work over the past several decades has confirmed that the best leaders are constant learners. The essence of leadership or management in organizations today is helping make your networks smarter, more resilient, and able to make better decisions. Those in leadership positions need to be good learners.

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chaos and order

chaordic [kay-ordʹ-ic], adj., fr. E. chaos and order. 1. The behavior of any self-organizing, self-governing, organ, organization, or system that harmoniously exhibits characteristics of both order and chaos. 2. Patterned by chaos and order in a way not dominated by either. 3. Blending of diversity, chaos, complexity and order characteristic of the fundamental organizing principles of evolution and nature. —Dee Hock

Our institutions and markets are failing us. We need new structures and the return to tribalism currently manifested as populism will not save us. As the advent of the printing press helped usher in an age of inquiry, first in the Christian religion and later in the enlightenment and scientific revolution, so we have to engage in creating new organizational and governance structures for a global network era.

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networked knowledge creates value

As we enter the network era, the dominant technology is the internet and working knowledge is distributed through professional communities, many of which are hosted online. Compare this to the last 75 years where the company was connected to a factory and knowledge was delivered from business schools. Tangible goods, best practices, and standardization are being replaced by intangible assets, emergent practices, and transparency. In the network era, business is changing.

In the networked knowledge triad, I tried to show how real value creation today happens outside the organization. Therefore professionals should develop value creation networks that connect to the world, beyond the current workplace. These networks are the modern equivalents of degrees and certificates. They are the value we bring to our work teams and organizations. As the life expectancy of organizations decreases, we can no longer depend on employers to provide stability for our working lives. That stability now comes from our networks.

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the arts in perpetual beta

Next month I will be facilitating a workshop at The Arts in a Digital World Summit, hosted in Montreal by the Canada Council for the Arts.

Among other things, the summit will be a chance to share knowledge, mobilize – and possibly even incubate projects. We’ll consider our digital reality as an opportunity to:

  • develop innovative approaches
  • re-imagine how artists and arts organizations engage with citizens
  • seed collaborations within the arts community, and with other sectors.

It will bring together over 250 artistic and administrative leaders, digital experts, and strategic thinkers selected by the Canada Council to represent the vast diversity of the sector and to contribute to the testing and understanding of its new Fund for the arts in a digital world. The event will be by-invitation however many parts of it will also be accessible online.

My workshop is entitled The Arts in Perpetual Beta. This is how I describe the 90 minute session: We live in a networked world. Automation and connectivity are changing how we work and learn. How does the digital surround affect how human knowledge and creativity are shared? Join this workshop to discuss some key trends, understand knowledge networks, and critically examine the technologies we use.

I intend to focus on network thinking, machine augmentation, and the tetradic effects of technology. I’ll also talk about learning like an artist.

I would be interested in the perspectives of anyone working in or with the arts. I am especially curious how their work has changed in the past decade or so as a result of automation or connectivity.

  • Has the internet been a positive force for your art?
  • What do you see as major challenges to do your art or to get it known?
  • Do you have a generally positive or negative outlook on the future of your art?

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network era km

I developed the network learning model from various sources over a decade as a way to describe the need to connect outside our workplaces in order to stay current in our professions and to be open to new and innovative ideas. The triple operating system is an organizational perspective on this relationship. In the network era, we need to understand the three network types that enable knowledge to flow: Connectivity Networks, Alignment Networks, and Productivity Networks. Organizations need to support the connections between these three network types, by Weaving, Facilitating, and Coordinating: both inside and outside the firewall. This is network-centric work & learning.

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to retrieve or to extend

It seems that ‘millennials’ in America do not have a lot of confidence in their institutions and markets. According to a 2016 Vox survey, corporate America, governors, and news agencies ranked the lowest. The status quo is not faring well. This is not surprising if we look at the major shift in how we humans are organizing, which is only the fourth in history. The TIMN model shows how each shift created a new dominant form of organizing people: first in tribes, then through institutions, and later in markets. And now we are beginning an age of network dominance.

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seek > sense > share for cities

Two years ago, a number of members from UCLG (United Cities & Local Governments) participated in a personal knowledge mastery workshop. This was part of the organization’s search for “practical solutions to fulfill the citizen’s demand” acknowledging that “learning cannot be conducted alone but has to be part of partnerships”. One result was an initiative between Mozambique and Brazil that embraced my seek > sense > share framework in a unique way (PDF pp. 44 – 47).

“The methodology used throughout the project and the role of partners is described using Harold Jarche’s ‘Seek, Sense, Share’ learning framework as it seeks to facilitate the sharing of complex knowledge and foster a network built on trusted relationships.

Seek: Identify Partners, Cities, Technical and Political Leaders, and People
“The objective was to bring the actors together through triangular cooperation built around Brazilian cities’ experiences and expertise, European support and Mozambican leadership.”

Sense: Building Content and Results
“This methodology was an eye-opener for many mayors, who thus had a better understanding of the role and work of their technicians, which led to higher levels of trust.”

Share: Disseminate Results and Evaluate the Process
“Additional outreach included a blog to share the results and to connect to other stakeholders; a newsletter; radio interviews provided by Brazilian mayors; and strategic connections to other events and meetings in Brazil.”

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